Shipping Policies
1. Processing Time:
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
2. Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout. Delivery times may vary depending on your location and chosen shipping method.
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- International Shipping: 7-21 business days (varies by destination)
3. Domestic & International Shipping:
We offer shipping both domestically and internationally. International orders may be subject to import duties and taxes, which are the responsibility of the customer.
4. Order Tracking:
Once your order has shipped, you will receive a tracking number via email. Please allow 24-48 hours for the tracking information to update.
5. Delays:
We are not responsible for delays caused by the carrier, weather conditions, customs, or other unforeseen circumstances.
6. Lost or Damaged Packages:
If your package is lost or arrives damaged, please contact us within 7 days of delivery with your order number and photos of the damaged item (if applicable). We will work with you to resolve the issue.
7. Address Accuracy:
Please ensure your shipping address is correct before completing your order. We are not responsible for orders shipped to incorrectly provided addresses.
8. Contact Us:
If you have any questions about your order or our shipping policies, please contact us at diverseprimepicks@gmail.com.
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