Terms of service

Terms of Service

Last updated: May 21, 2026

Overview

Welcome to Diverse Prime Picks. The terms “we,” “us,” and “our” refer to Diverse Prime Picks. Diverse Prime Picks operates this store and website, including all related information, content, features, tools, products, and services in order to provide customers with a curated shopping experience.

Diverse Prime Picks is powered by Shopify, which enables us to provide our online store and services to you.

These Terms of Service, together with any policies referenced on our website, describe your rights and responsibilities when you use our website, browse our store, place an order, or interact with our services.

By visiting, interacting with, or using our website, you agree to be bound by these Terms of Service, our Privacy Policy, Refund Policy, and Shipping Policy. If you do not agree to these Terms, you should not use or access our website.

Section 1 - Access and Account

By using our website, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have given us consent to allow any minor dependents to use our website.

To use certain parts of our website or place an order, you may be asked to provide information such as your name, email address, billing address, shipping address, phone number, and payment information. You agree that all information you provide is accurate, current, and complete.

You are responsible for maintaining the security of your account credentials and for all activity under your account.

Section 2 - Our Products

We make every effort to display product information, images, descriptions, prices, and availability as accurately as possible. However, product colors, lighting effects, appearance, and details may vary depending on your device screen, settings, product version, or manufacturer updates.

We do not guarantee that the appearance, color, or quality of any product will exactly match what appears on your screen.

All product descriptions, prices, and availability are subject to change at any time without notice. We reserve the right to discontinue any product at any time.

Section 3 - Orders

When you place an order, you are making an offer to purchase the selected product or products.

Diverse Prime Picks reserves the right to accept, decline, cancel, or limit an order for any reason, including suspected fraud, incorrect pricing, product availability issues, shipping restrictions, or errors in product information.

Your order is not accepted until payment has been processed and we confirm your order.

Please review your order carefully before submitting it. We may not be able to accommodate cancellation requests after an order has been processed.

If we make a change to or cancel an order, we may attempt to notify you using the email address, billing address, shipping address, or phone number provided at checkout.

Section 4 - Prices, Taxes, and Billing

Prices, discounts, and promotions are subject to change without notice.

The price charged for a product will be the price shown at the time your order is placed, subject to correction for errors.

Unless otherwise stated, product prices may not include applicable taxes, customs duties, import fees, or other charges that may apply based on your location.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our website.

You represent and warrant that you are authorized to use the payment method provided and that all payment information is true, correct, and complete.

Section 5 - Shipping and Delivery

Shipping and delivery are subject to our Shipping Policy.

All delivery times are estimates only and are not guaranteed. Delivery times may vary due to order processing, carrier delays, customs processing, weather, holidays, incorrect addresses, local postal services, or other circumstances outside our control.

We are not responsible for shipping delays caused by carriers, customs, or events outside our control.

Customers are responsible for providing a complete and accurate shipping address. Diverse Prime Picks is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Section 6 - Returns and Refunds

Returns and refunds are subject to our Refund Policy.

To request a return, customers must contact us before sending any item back. Items sent back without first requesting a return may not be accepted.

Customers are responsible for return shipping costs unless the item arrived defective, damaged, or incorrect.

Section 7 - Product Use

Products sold by Diverse Prime Picks are intended for personal, household, decorative, or lifestyle use unless otherwise stated.

Customers are responsible for using products safely and according to any instructions, warnings, or manufacturer guidelines included with the product.

Section 8 - Intellectual Property

All content on our website, including text, images, graphics, logos, product names, videos, designs, and other materials, is owned by or licensed to Diverse Prime Picks, its affiliates, suppliers, or service providers.

You may not copy, reproduce, distribute, modify, publish, display, sell, or use any website content without our prior written permission.

Section 9 - Third-Party Services and Links

Our website may include links to third-party websites, apps, services, or tools. We are not responsible for the content, accuracy, policies, practices, or security of third-party websites or services.

If you access third-party websites or services, you do so at your own risk.

Our store is powered by Shopify. Shopify helps provide the ecommerce platform that allows us to sell products and services to you. Purchases made through our store are made directly with Diverse Prime Picks.

Section 10 - Privacy

Your use of our website is also governed by our Privacy Policy.

By using our website, you acknowledge that you have reviewed our Privacy Policy, which explains how we collect, use, and disclose personal information.

Section 11 - Errors, Inaccuracies, and Omissions

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.

We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after an order has been submitted.

Section 12 - Prohibited Uses

You agree not to use our website or services for any unlawful purpose or in violation of any applicable laws or regulations.

You may not use our website to:

Transmit false or misleading information

Infringe upon intellectual property rights

Harass, abuse, defame, threaten, or harm others

Upload or transmit viruses, malware, or harmful code

Attempt to gain unauthorized access to our systems

Interfere with the security or operation of our website

Collect or track personal information of others without permission

Engage in spam, phishing, scraping, or other harmful activity

We reserve the right to restrict, suspend, or terminate access to our website if we believe these Terms have been violated.

Section 13 - Disclaimer of Warranties

Our website and products are provided on an “as is” and “as available” basis, unless otherwise stated.

To the fullest extent permitted by law, Diverse Prime Picks does not guarantee that our website will be uninterrupted, secure, error-free, or free of harmful components.

We do not guarantee that any product will meet every customer expectation, though we make reasonable efforts to provide accurate product information and customer support.

Section 14 - Limitation of Liability

To the fullest extent permitted by law, Diverse Prime Picks, its owners, employees, partners, suppliers, service providers, affiliates, and licensors shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from your use of our website, services, or products.

This includes, but is not limited to, lost profits, lost revenue, loss of data, replacement costs, or similar damages.

Some jurisdictions do not allow certain limitations of liability, so some of these limitations may not apply to you.

Section 15 - Indemnification

You agree to indemnify, defend, and hold harmless Diverse Prime Picks, its owners, employees, partners, suppliers, service providers, affiliates, and licensors from any claims, damages, liabilities, losses, costs, or expenses, including reasonable attorneys’ fees, arising from your breach of these Terms, your violation of law, or your misuse of our website or services.

Section 16 - Termination

We may terminate or restrict your access to our website or services at any time if we believe you have violated these Terms or engaged in harmful, unlawful, or abusive behavior.

The obligations and liabilities incurred before termination shall survive termination.

Section 17 - Governing Law

These Terms of Service and any separate agreements through which we provide services shall be governed by and interpreted in accordance with the laws applicable to Diverse Prime Picks, based in Massachusetts, United States, without regard to conflict of law principles.

Section 18 - Changes to These Terms

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates on this page.

It is your responsibility to check this page periodically for changes. Your continued use of our website after changes are posted means you accept those changes.

Section 19 - Contact Information

Questions about these Terms of Service should be sent to us at:

Email: hello@diverseprimepicks.store

Phone: (413) 588-6130

Mailing address:

Diverse Prime Picks

71 South Prospect Street, Apt 3

Amherst, MA 01002

United States

Diverse Prime Picks operates as an online store only and is not open to the public for in-person visits.