Refund policy
Refund Policy
1. Returns & Refunds:
We accept returns within 14 days of delivery. To be eligible for a return, items must be unused, in original packaging, and in the same condition as received.
2. Refund Process:
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5-7 business days to your original payment method.
3. Non-Returnable Items:
Certain items, such as digital downloads, personalized products, and final sale items, are not eligible for return or refund.
4. Return Shipping:
Customers are responsible for return shipping costs unless the item received was defective or incorrect.
5. Damaged or Defective Items:
If you receive a damaged or defective item, please contact us within 7 days of delivery with your order number and photos of the issue.